Material / Books
Multimedia & Activity Pack
Material / Books
competence: Tools and techniques for analysing jobs, roles and function
Kogan Page, 1997, Published in UK
practical guide provides a compendium of the main tools and techniques
used to define and analyse competence. It demonstrates how to select
the right tools for the intended purpose and shows how to plan an
analysis that will meet objectives. Tools and techniques are provided
in a format showing: when to use the tool/technique; how to use
it; and its advantages and disadvantages.
Competence - a world-wide concept; planning your analysis; tools
and techniques; quick reference section (categorizing tools by purpose)
and Competence: Building quality assurance into competence-based systems
Page, 1993, Published in UK.
PAPERBACK UK £16.99 0-7494-0706-9
128pp, 216 x 170mm,
Author Title Code: FLET-QUAL
guide offers practical advice on how to design and implement a quality
assurance framework which will support the operation of work-based
assessment standards. The key issues involved in setting up an organisational
quality assurance system are explored.
What is quality assurance?; where do I start; establishing the draft
framework; the operational plan; developing staff; implementation.
Trainers guide: a practical manual for the design, delivery and evaluation
Richard L Sullivan
Pub Inc, 1990, Published in USA
298 x 260mm, illustrations
Author Title Code: SULL-TRAI
of training evaluation and measurement methods: Proven models and
methods for evaluating any HRD programme
Jack J Phillips, PhD
ed, Guld Publishing Company, 1997, Published in USA
HARDBACK UK £33.00 0-88415-387-8
Author Title Code: PHIL-HAND
handbook shows the reader how to design, implement and assess the
effectiveness of HRD programmes, as well as how to ultimately measure
their return on investment (ROI). Each chapter has been revised
and updated to include additional research, expanded coverage and
new examples of the case studies. Seven new chapters have also been
added, focusing largely on ROI.
- Human Resource
By Megginson, Banfield, Joy-Mathews
Dictionary of HRM (1998)
By Peters, Greer Youngblood
Pocketbook Series, 14 East Street Alresford, Hamshire, SO24 9EE,
retailing at about £8 each, have a huge selection of books which are
specifically aimed at trainers. These are attractively laid out with
plenty of ideas for transparencies and activities for trainers. They
are all currently in print and available in Easons, Hodges Figgis and
Waterstones. They form an essential kit for any trainer. The list which
is updated all the time includes:
The following books
in the 'Management Shapers' are published by IPD (distributed
by Plymbridge Distributors Ltd., Estover, Plymouth PL6 7PZ, and available
in academic bookshops in Dublin such as Easons, Waterstones and Hodgis
Figgis or direct from IPD. They retail for about £7 each and are aimed
at trainers and managers:
- The selection
By Penny Hackett (1995)
- The disciplinary
By Alan Fowler (1998)
The following books
(currently in print) in the Kogan Page Better Management Skills
series (Kogan Page, 120 Penonville Road, London NI 9JN and at www.kogan-page.co.uk)
are available in Easons, Waterstones and Hodgis Figgis. They usually
contain checklists, questionnaires and case studies making them a very
good resource for trainers. They retail for about £10:
- How to
Reward your Staff
- How to
Write a Staff Manual
Relations at Work
The following series
of booklets published by DK Publishers (Dorling Kindersley Limited,
9 Henrietta Street, London WC2E 8PS and http://www.dk.com) and priced
at £5 each are available in all leading Dublin bookshops. They are well
illustrated with coloured pictures and diagrams and are aimed at trainers
(very easy to convert into Power Point presentations) and managers:
By Tim Hindle
Global Learning Resources Inc is a Californian-based HRD consultancy
firm, which gives advice on corporate education. Click on Corporate
University or Human Capital and Strategic Staffing to find useful articles.
There is a survey report on recruiting and selection methods and articles
that are available by clicking on the Columns tab. The most recent articles
are dated Dec.1999 but there are also older ones. The tab labelled News
is a little misleading as this simply links to a form for sending your
e-mail address in return for a free newsletter.
A site from London City University, which provides lecture notes and
background papers for an Introduction to Human Resource Management course.
It explains the four modern approaches to Management, and gives a brief
historical outline of management, summarising the theories of several
modern thinkers, for example, Max Weber and Henri Fayol. The site also
provides further reading on each topic, in the form of references to
published books. Links: No links to other sites apart from the
London City University Homepage.
Anbar Electronic Software, Human Resource Management Courseware
This site gives the structure and course objectives for a complete Human
Resource Management Course: ∑ Core reading ∑ Assignments ∑ Subset assignments
(discussion forum) ∑ Support reading The course consists of fourteen
lessons. The information is not provided in full, but a thorough outline
is given. The "Introduction and Key Text" section, which is provided
in full, contains a list of recommended texts.
The Anbar Management
Intelligence Library (Online)
This can be found at the bottom of any one of the pages in the above
site (apart from the main page). By searching for key words related
to Management, the library provides a list of related articles. It gives
a very good summary of each one, and provides full publishing details.
The summaries allow the trainer to evaluate the articles, before trying
to locate them in a library.
This site features free courses to take online. Useful examples include
courses on communication skills, human resource management (several),
Internet-based teaching, lesson plans, managing an interactive classroom
and the web as a resource for teachers.
This site is almost a dedicated Meta-site. In the centre of the page
are various categories of Human Resources issues, which lead to links
on those topics. Clicking the name of the link will provide a summary
of the information at the new site, clicking the icon will take you
there directly. At the top left of the main page is a menu that contains
a link called "Learning Materials. There is an alphabetical list of
all worksheets available from this site. Follow this link, and choose
Business Studies. Choose 'Packages of Resources' in the new menu, and
at the bottom is a set of worksheets on the World of Work. These
are designed for Human Resource Management students and tutors, and
are very useful as examples of how to set assignments and practical
work for students.
A wonderful resource. This site is based on Alan Price's book, "Human
Resource Management in a Business Context". In HRM Topics, about half-way
down the page is a link to over 100 pages of information, updates, and
links to articles. Examples of the information contained include:
- Overview of HRM
- Resources: Plans
- Managing Diversity
Each topic is broken
down into sub-topics, and useful extra reading suggested for each one.
This site is very easy to browse, and the links are also very useful.
This is a 'library' of resources for HR Professionals and Students.
It contains wonderful practical resources, for example, employees handbooks,
lists of interview questions on a range of topics, and an overview of
personality tests is given in the personnel section at the bottom right.
Choose News Articles from the Human Resources menu, and you will find
a brief description of 360-degree feedback and how it works.
The site also provides
a useful list of further reading, and links to other Internet-based
resources on HR.
The Human Resource Professional's Gateway to the Internet
This site was voted one of the best 100 business sites by Microsoft
in 1999. It contains useful up-to-date articles, which would be useful
for case studies or class discussion. The current article concerns how
to discipline employees without affecting morale. A useful feature is
a search tool for HR websites. The site also provides a discussion forum
for HRM issues, which may prove very useful for clarifying certain issues.
Seems to promise more than it actually delivers, but still worth a visit.
The Small Business Knowledge Base
This is a very informative site, full of practical advice for managing
human resources in a small business. The information is completely free,
and the site is easy to navigate. There is a useful step-by-step guide
to implementing a Human Resources System in a small business. The articles
are of a decent length, providing lots of help and information. The
links provided are to other small business-oriented sites, which would
be very useful if creating a course for owners of small businesses.
Human Resources Management
This excellent site provides resources free to everyone, for profit
or non-profit. The only condition is to acknowledge the source if printing
material. Categories of information include:
- Basic overviews
- Training Employees
- Getting the best
Some of the information
is given in the form of journal articles (e.g. When an HR Department
is Necessary); others are simply links to other sites. Navigation gets
a little confusing, as the layout consists primarily of topic lists.
Keep in mind that the information relating to the link you chose will
always appear at the top of the screen.
Business Research Lab
contains the results of research into Human Resource Management issues.
The current research is into employee satisfaction, the argument being
that keeping employees satisfied reduces turnover. As well as the current
results, there is a sample questionnaire to distribute within an organisation
in order to conduct an internal survey. There is also a database of
anecdotes, about 'good' and 'bad' bosses. These would be very useful
for stories to use in illustrating points, or simply at the beginning
of a lesson to gain the students' attention. There are profiles of successful
businesses with interviews about how they manage their Human Resources.
There are also examples
of good and bad human resource policies, with explanations of why they
work or do not work.
Employer and Employee dot com
A very useful site. It gives advice on solving workplace problems to
both employers and employees. The resources are free. The articles provide
practical advice on handling such issues as 'Working with men', which
is aimed at female employees, and 'How to stop Procrastinating', a version
of which is written for both employers and employees. There is advice
on purchasing software, and on starting a HR department from scratch.
The article archive near the bottom of the Home page allows you to search
past articles from the site.
HR Next dot com
This is an informational site that provides daily news from the world
of HRAll of the information is free, with articles, white papers and
a dedicated search engine.There is also an archive of similar articles,
accessed by clicking (more like these) underneath the list of articles.
'Real' resources include forms for use in a HR department, Checklists
for avoiding problems in certain situations, for example when Firing
an employee, sample policies for inclusion in employee handbooks, and
sample job descriptions for use when advertising various positions.
Job Analysis and Personality Research
This is a University site that contains information on all aspects of
job analysis and personality research. The focus is quite narrow, but
may be very useful for certain aspects of a course. There are slides
from presentations, white papers, and video clips, all given or written
by Harvey, the lecturer supervising the research. The video clips take
a while to download.
Human Resources Basic Information
This site has not been updated since 1998, but still contains good foundation
material. The topics covered are Compensation, Diversity, HRM on the
Internet, Job Analysis, Organisational Development, Performance Management,
Recruiting and Training.For each topic the site provides articles, links
to related websites and a discussion forum.
Supervision: A Hyperlink book by Gemmy Allen
This is an entire textbook, written and designed for publication on
the Internet. It is described as "an interactive journey into the world
of the manager". The book is in a non-linear format, with graphics,
audio and videos. These would be impossible to reproduce on paper, and
make the experience of learning much more interactive. The reader is
given the opportunity to jump around the site/book and search for certain
topics. It is a valuable resource.
This online library specialises in resources for the Healthcare industry
and Human Resource Management. It provides access to books, periodicals
and journals. Every HR article published since 1994 can be found here
(over 8,000 articles). Access is free for the first 60 days: once a
credit-card number is given, the resources used in the first 60 days
will not be charged for, and membership can be cancelled without obligation
in the first 60 days. (This is very generous, as article reprints are
charged at $6.00 each.) The resources consist mainly of professional
literature. There is a "publications" link in the Human Resources menu,
which provides direct links to a number of online HR journals.
International Association for Human Resource Management This is the
homepage for the association. It includes a link to the Association's
online journal, IHRIM.Wire. It also contains a general list of Human
Resources Associations worldwide, Magazines and general resources.
Society for Human Resource Management This is an information centre
and library of resources to do with management practises. None of the
information is free, and no samples are offered. Not a great site from
that point of view, but it does have good links, at http://www.shrm.org/docs/otherlnk.html
Ray Lye's List of Human Resource Management Resources on the Internet
This is probably the best human resources meta-site on the Internet
at the moment. The categories of sites are too long to mention here,
but are accessible on the main page in a very well laid-out table. The
information is also provided in a printing format.
This is the U.S. Department of Labour's Employment and Training
website. It is a huge website, but the home page is very well designed
and very easy to navigate. The information is organised into sections
for individuals, employers and training organisations. The home page
also contains links to news items relating to employment and training,
and links to other relevant websites. Clicking on the Index icon at
the bottom of the Home page is the best way to navigate the website.
This brings you to the links to the sections for individuals, employers
and training organisations. There are on-line tutorials on how to use
the Internet for job searches, how to compile curriculum vitae, preparation
for interviews and tips on finding the right job. There are sections
devoted to unemployment assistance information and information on career
changes. There is even a link to an on-line version of the book, What
Color is your Parachute.
& Activity Packs
These are available
from IOL or direct from Gower Publishing, Gower House, Croft
Road, Aldershot, Hampshire GUII 3HR England.
- Tools for
Assessment & Development Centres
By Pearn Kandola
Skills Training: Practice Packs for Trainers
By Penny Hackett
The following are
a selection of videos available from the BBC (BBC for Business,
Woodland, 80, Wood Lane, London W12 OTT: www.bbcworldwide.com/bbc4biz):
at Work; price
Advances: Sexual Advances;
the Right People (20 Steps); price
- The Right
Fit: Recruitment; price
Interviewing Series; price
The following are
some video training packages in the Gower range:
coping with aggression and verbal abuse
- price £584
effects of -
- 360' Feedback
ethics; cultural awareness -
the Network |
Train the Trainer | Resources/Links
on the Web | Chatroom